Privacy Policy

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This policy explains how Resolute Communities collects and uses information on livingresolute.com, including information used to understand how visitors find our site and which advertising campaigns lead to enquiries.

Information we collect

When you contact us, we collect the name, email address, optional phone number, enquiry type, and message you provide. Please do not include sensitive medical, financial, or other confidential information in your message.

We also collect website attribution information: the referring website, landing page, pages visited during your session (including URL query parameters), traffic source, and campaign parameters such as UTM source, medium, campaign, term, and content. Links from advertisements may include Google click identifiers (gclid, gbraid, or wbraid), a Microsoft Advertising click identifier (msclkid), or a Facebook click identifier (fbclid), which we also collect when present. Your browser's user-agent information is used to identify the browser and general device type associated with an enquiry.

Our website uses the Google Ads tag. Google may use cookies and similar technologies to collect information about your visit, including page URLs, your IP address, browser or device information, and interactions with ads. This information helps measure advertising effectiveness and, depending on your settings and Google's policies, may be used to personalize advertising on Google and other websites.

Separately, when you submit our contact form, we associate the attribution information described above with your enquiry in our customer relationship management system. This helps us understand which advertisements and website visits lead to enquiries and improve our marketing.

Learn more abouthow Google uses information from sites that use its servicesand readGoogle's Privacy Policy.

How information is stored and shared

Our website uses browser session storage to remember attribution information and your browsing path as you move between pages. Session storage is scoped to a browser tab and session; restoring a session may restore that data. Google advertising cookies may last longer, according to Google's settings and policies.

We use your enquiry information to respond to you and manage enquiries. Contact submissions and related attribution data are processed through our customer relationship management system and email notification provider, Resend. Cloudflare hosts and protects our site and provides the Turnstile security check. These providers process information as part of delivering their services. Google receives information through the Google Ads tag as described above.

Information saved with an enquiry in our CRM or email systems can remain after your browser session ends. Contact us with questions about retention or to request deletion of information associated with your enquiry.

Your privacy choices

You can manage personalized Google advertising throughGoogle My Ad Centerand learn aboutGoogle's use of cookies. Turning off ad personalization does not necessarily stop advertising measurement or all data collection.

Your browser settings let you block or clear cookies and website storage. Blocking storage may affect some website features and does not delete information already submitted to us. You may also contact us directly by email instead of using the form.

Submitting an enquiry does not by itself provide consent to personalized advertising or opt you into phone or SMS marketing.

Questions and requests

For privacy questions, or to request access to, correction of, or deletion of your enquiry information, emailinfo@livingresolute.com. Available rights depend on applicable law, and we may need to verify your identity before responding to a request.